Return Policy
Overview
At American Work Supply Co., we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused, unworn, and in the same condition that you received it
- Item must be in the original packaging
- Proof of purchase is required
To start a return, please contact us at:
support@americanworksupplyco.com
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Items marked as non-returnable
- Any item not in original condition due to wear, damage, or misuse
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your credit card company (processing may take time)
- Contact your bank (processing delays may occur)
If you’ve done all of this and still have not received your refund, please contact us.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, email us at support@americanworksupplyco.com.
Shipping Returns
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue quickly.
Contact Us
If you have any questions about returns or refunds, please contact:
American Work Supply Co.
Email: support@americanworksupplyco.com
