Shipping policy
SHIPPING POLICY
Overview
American Work Supply Co. works with fulfillment partners to process and ship orders efficiently based on product availability and customer location.
Processing Time
Orders are typically processed within 1–3 business days before shipment.
Estimated Delivery Times
United States:
5–10 business days
International:
7–20 business days
Delivery times are estimates and may vary due to carrier delays, destination, customs processing, weather, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a tracking number by email. You can use this tracking information to follow the progress of your shipment.
Order Changes or Cancellations
If you need to change or cancel your order, please contact us within 12 hours of placing your order.
After this window, we may not be able to modify or cancel the order because it may already be processing or in fulfillment.
International Shipping
We ship internationally where available.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Shipping Delays
While we work to ensure orders arrive within the estimated delivery window, delays may occasionally occur due to carriers, customs, weather, high-volume periods, or other circumstances beyond our control.
If your tracking information has not updated for an extended period or you believe your shipment may be delayed or lost, please contact us.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order information and photos so we can resolve the issue as quickly as possible.
Contact Us
If you have questions regarding shipping or your order, please contact:
American Work Supply Co.
support@americanworksupplyco.com
