Refund policy

RETURN POLICY

Overview

At American Work Supply Co., we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• Item must be unused, unworn, and in the same condition that you received it
• Item must be in the original packaging
• Proof of purchase is required

To start a return, please contact us at:

support@americanworksupplyco.com

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Items marked as non-returnable
• Any item not in original condition due to wear, damage, or misuse

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven't received your refund yet:

1. Check your bank account again
2. Contact your credit card company (processing may take time)
3. Contact your bank (processing delays may occur)

If you’ve done all of this and still have not received your refund, please contact us.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, email us at support@americanworksupplyco.com.

Shipping Returns

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on your location, the time it may take for your exchanged product to reach you may vary.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue quickly.

Contact Us

If you have any questions about returns or refunds, please contact:

American Work Supply Co.
Email:
support@americanworksupplyco.com